Radhika Singh

About

Hi, my name's Radhika Singh. I'm a recent Computer Science Graduate from the University at Buffalo. Before earning my master's, I worked at Dell Technologies for over three years as a Software Engineer, where I designed and scaled enterprise products used globally, focusing on delivering measurable impact and an exceptional customer experience. I'm now excited to bring my skills to an innovative, customer-focused team that solves high-impact problems.

  • Masters Degree: Masters in Science - Computer Science, University at Buffalo, SUNY
  • Interested to collaborate as: Software Engineer, or AI/ML Engineer
  • Phone: (716)910-7687
  • Email: radhika.singh.10.01.98@gmail.com



Facts & Information

3.7

MS-CS University at Buffalo, SUNY

3.95

CSE - Btech K.I.I.T. University

1

White Paper
Dell Technologies India Innovation Forum

1

Patent-Filed
Smart Framework to Autoheal Customer Order Experience Issues

Technical Skills

C/C++, JAVA, C#, Python, Golang
PCF, AWS, Azure
PySpark, Flask, Django, FastAPI
Git, CI/CD, Docker, Kubernetes
React, Javascript/Typescript, NodeJS, Angular
Keras, Tensorflow, Pytorch
SQL, NoSQL, RediSearch
Kafka, RabbitMQ, IBMQueue
Windows, Unix, Linux, PintOS
ApacheFlow, MLFlow, KuberFlow

Education

Masters of Science - Computer Science

2023 - 2025

State University of New York at Buffalo, NY - USA

CGPA : 3.7/4.0

Focus: Research Track [AI Focus Area]

Capstone Project: Toxic In-Game Voice Chat Moderation using Multimodal LLMs.

Relevant Subjects: Analysis of Algorithms, Data Intensive Computing, Distributed Systems, Machine Learning, Computer Security, Deep Learning, Operating Systems, Reinforcement Learning, Computer Vision.

Bachelor of Technology - Computer Science

2017 - 2021

Kalinga Institute of Industrial Technology, Bhubaneswar - India

CGPA : 3.95/4.0

Activities: Mozilla Web Development Club.

Work Experience

Lineaje Inc

May 2024 - Present

Software Engineer (Full-time)

  • The enterprise platform required a scalable, autonomous interface to handle complex user interactions. Engineered a context-aware multi-agent system orchestrating distinct autonomous agent personas using React, TypeScript, FastAPI, and AWS with session-based memory. Successfully transitioned the platform to an AI-driven experience powered by collaborative agent networks.
  • Policy enforcement across massive codebases required autonomous, high-throughput remediation loops. Developed parallelized agentic workflows utilizing n8n and MCP (Model Context Protocol) servers to autonomously detect violations and reason through complex remediation steps. Scaled automated agentic remediations to 1M+ developers while reducing end-to-end processing time by ~18 minutes.
  • CI/CD security governance needed to advance from static scanning to active, autonomous fixing. Architected an agentic AI governance scheduler that autonomously evaluates PRs, writes compliant code fixes using LLMs, and pushes remediation PRs automatically. Achieved 90%+ automation of manual security reviews, with autonomous agents enforcing compliant fixes in under 120 seconds.
  • Autonomous agents required optimized, low-latency reasoning engines for real-time policy evaluations. A/B tested localized models and migrated to a Dockerized vLLM deployment on AWS EC2, specifically optimized for batched, concurrent agent queries. Reduced agentic reasoning latency from 5 minutes to 10 seconds (~96.7% improvement).

University at Buffalo

Jan 2024 - May 2024

Graduate Research Assistant (Part-time)

  • Policy-to-code remediation workflows lacked scalable intelligence. Researched and developed a scalable, context-aware LLM-RAG pipeline. Optimized enterprise compliance and code remediation workflows.
  • Enterprise environments required clarity on local vs. cloud AI deployments. Evaluated performance benchmarks for LLM deployments focusing on latency and cost. Delivered strategic compliance and scalability insights for enterprise architecture.

Dell Technologies



2022 - 2024

Software Engineer 2 - IT

  • Error logging architecture lacked high-throughput processing resulting in data loss. Architected a scalable PySpark streaming data pipeline extracting >100K error logs daily from PostgreSQL to MongoDB. Enhanced data accuracy and availability by 85%.
  • High-priority issues required immediate visibility for stakeholders. Implemented a notification service using Java, ReactJS, RabbitMQ, and Kubernetes. Achieved 60.2% CSAT in FY24 Q2 and reduced errors/week by 1.5x.
  • The post-order customer journey suffered from repetitive online UI issues. Innovated a Kappa architecture product using Java, NodeJS, and MongoDB. Reduced customer agent effort by 98%.
  • Customer feedback lacked actionable semantic context extraction. Integrated LLMs, RAG vector databases, and RoBERTa. Improved the post-order customer journey to 78.2% CSAT.
  • API latency was bottlenecking 100K+ daily records. Developed asynchronous map-reduce services and performed indexing. Increased API speed by 80% and auto-refreshed UX features in React.

Dell Technologies



2020 - 2022

Software Engineer 1 - IT

  • High processing failures in the real-time data flow pipeline. Consumed Apache Kafka and RabbitMQ using Java and SQL Server for real-time processing. Decreased processing failures by ~65% in FY22 Q4.
  • Client-server web application performance was lagging. Optimized performance utilizing lazy-loading and SOLID design patterns in Java and JavaScript. Reduced TTI to 1.83s, CLS to 0.05s, and LCP to 1.58s.
  • The production deployment pipeline had significant risk due to massive unstructured metadata. Translated Python scripts into PostgreSQL and automated scheduling using PCF. Eradicated manual processes and mitigated the risk of deployment errors.
  • Unmonitored internal systems caused excessive support failures (>10,000/day). Designed a fault-tolerant alert-logging mechanism using Java, JavaScript, and KQL. Provided real-time observability across multiple KPIs.
  • Internal and external tools were untested for high traffic. Conducted performance testing using JMeter, Prometheus, and Grafana. Achieved a sustainable load of 1M DAU.

High Radius



2019 - 2020

Software Engineer Trainee

  • The business needed predictive tooling for client payment behaviors. Developed an AI-based Fintech web app using Python, Flask, AWS, and JavaScript. Successfully delivered a supervised regression model predicting B2B payment dates reliably.

Ericsson

2019

Trainee (Apprenticeship)

  • Application deployments were slow and highly manual. Developed a modern CI/CD pipeline using AWS, Kubernetes, and Docker. Streamlined deployment processes and reduced overall release time by 70%.

Aakar Software & Services

2018 - 2019

Software Engineer Intern

  • The monolithic React web application suffered from extremely slow load times. Leveraged lazy-loading concepts across the frontend architecture. Decreased the apparent load time of the application to near-zero (0.001ms).
  • The weekly newsletter delivery was a highly manual workflow prone to delay. Automated the pipeline using Apache Airflow. Reduced manual effort by 90% and ensured 100% on-time delivery.

Projects

PromptStrike-CLI

Mar 2026

Security analyzer for SaaS

  • A CLI security analyzer for SaaS that detects prompt injection, unsafe tool usage, policy bypass, and data leakage using graph-based dependency analysis and LLM-assisted semantic checks.

EssayFish

Apr 2025 - May 2025

Collaborators: Dheeraj Gundasani, Nageswara Rao Pasala, Arsalan Ali

  • AI-generated essay detection system using Stockfish-inspired behavioral metrics (IPR, z-score). Leverages Qwen, Mistral, and LLaMA models.

Raft Key-Value Store

Mar 2025 - May 2025

Distributed key-value store

  • Distributed key-value store implemented in Go using the Raft consensus protocol for fault tolerance.

Toxic Audio Detection using (M)LLMs

Aug 2024 - May 2025

Master's Thesis

  • Testing framework using FastAPI to moderate audio content in children's games by finetuning multimodal LLMs.

TrieSearchX

High-performance search

  • High-performance autocomplete search system (<10ms) built with C++, MongoDB, and Cassandra, featuring a cache-optimized Trie and parallel query execution.

PaperSnapAI

Nov 2024 - Mar 2025

Research paper summarization tool

  • Lightweight research paper summarization tool built with Next.js, T5 model, and FastAPI.

DeepShield

Aug 2024 - Dec 2024

Collaborator: Nageswara Rao Pasala

  • Deepfake detection system utilizing Vision Transformers (ViT) and CNNs to identify image manipulations with confidence scores.

GestureAI

Collaborators: Dheeraj Gundasani, Pragnya Sree Ranganekar

  • Real-time American Sign Language (ASL) gesture recognition using MediaPipe and LSTM.

Grid-World Gymnasium using RL

Nov 2023 - Dec 2023

Collaborator: Dheeraj Gundasani

  • Custom RL environment following OpenAI Gym standards; solved using SARSA and Double Q-learning.

ClimateSyncAI

Collaborator: Nageswara Rao Pasala

  • Global temperature trend analysis using K-Means clustering and SARIMAX time-series modeling for 13 city groups.

NY-RailCon

Multi-region railway database

  • Multi-region, fault-tolerant railway management database built with CockroachDB.

Priority Scheduler using PintOS

Feb 2024 - Mar 2024

Thread scheduling

  • Implemented priority donation, preemption, and aging for thread scheduling in the PintOS kernel.

Honors & Certifications

Honors & Awards

Dell Technologies & Industry Awards

  • Shoutout Award (Jul 2023) - Producer for FY23 Q3 Mentor Circle at Dell Technologies.
  • Career Coaching Program (May 2023) - Selected for BetterUp program.
  • Patent Pending (Jun 2023) - Smart Framework to Auto-heal Customer Order Experiences Issues.
  • Shoutout Award (Nov 2022) - Support for the Order Status team at Dell.
  • Cheers Award (Aug 2022) - Successful launch of CRE and improved CSAT.
  • Bravo Award (Jun 2022) - Recognition for the synERGy Digital Platform team.
  • TIDE Hack the Cloud (2020) - Winner of Dell APAC Hackathon.

Licenses & Certifications

Cloud, AI & Tech Certifications

  • Introduction to Responsible AI - Google Cloud (Aug 2025)
  • Introduction to Large Language Models - Google Cloud (Aug 2025)
  • AWS Fundamentals of ML and AI - AWS (Jun 2025)
  • Learning Go & Introduction to Cassandra - LinkedIn (Mar 2025)
  • AI Agents Fundamentals - Hugging Face (Feb 2025)
  • Lean Six Sigma Foundations - LinkedIn (Jul 2024)
  • Transformer Models and BERT Model - Google Cloud (Jul 2024)
  • Introduction to Prompt Engineering for GenAI - LinkedIn (Jun 2024)
  • Power BI: Dashboards for Beginners - LinkedIn (Aug 2022)
  • Ericsson Certified Cloud Computing - Ericsson (Jul 2019)

Resume